Skip to main content

Provider workflow

From onboarding to result routing.

Operational flow

Eight steps from application to dashboard.

Apply

Practice application

Submit your NPI and practice details through the provider application.

Verify

NPI review

Partner success verifies practice information and routes the application for onboarding.

Attest

Document set

Complete the Reseller Terms, BAA, Practice Attestation, and Authorized-User List online.

Access

Portal setup

Credentialed users receive Partner Portal access for ordering, result visibility, and support.

Stock

Kit shipment

First kit shipment is dispatched after approval. Kits store at room temperature and ship with minimum six-month shelf life from dispatch.

Draw

Sample collection

Collection can occur through mobile phlebotomy or an in-clinic draw following the plasma-preparation-tube workflow.

Process

Laboratory processing

Samples are processed by a CLIA / CAP-certified laboratory partner using the documented laboratory workflow.

Report

Result routing

Results appear in the Partner Portal and patient dashboard. A PDF copy is available for the chart.

Responsibilities

Who owns each part of the workflow.

suPAR Bio

Partner onboarding, kit fulfillment, portal coordination, partner support, and routing operational questions.

Practice

Patient relationship, relevant health context, authorized-user management, and professional services in accordance with applicable law.

Patient

Kit registration, collection appointment coordination, dashboard access, and follow-up with a qualified healthcare provider.

Lab and collection partners

Sample collection or processing steps performed through the applicable partner workflow.

Terms and support

Billing, routing, and operational support.

The model is cash-pay. suPAR Bio does not bill insurance.

Healthcare providers with a valid NPI may purchase kits at the authorized channel price and may add professional service fees in accordance with applicable law.

suPAR Bio does not establish, control, recommend, or receive any portion of healthcare provider professional service fees.

Most results are available 7 days after the sample is returned to the lab for processing.

Clinical questions route to the Medical Science Liaison through the credentialed portal contact. Operational questions, including kit ordering, shipping, and partner billing, route to partner success at support@suparbio.com or 1-844-MYSUPAR.